Cherwell Service Management® (CSM) delivers IT service management (ITSM) as well as business and workforce enablement. The CSM platform, featuring codeless configuration and 11 PINKVerify® ITIL®-certified processes, empowers IT departments to provide amazing service and even go beyond ITSM. Choose your device with the CSM browser client, desktop client and native mobile applications for Android™ and iOS®. CSM’s interactive self-service portal offers your customers the convenience they expect. Rely on one of the highest availability cloud infrastructures in the industry or deploy on premise – and switch anytime. Cherwell’s flexible, straightforward licensing and pricing model puts you in control.
SigmaSoft systems software empowers IT organizations to easily manage their infrastructure at a fraction of the cost and complexity associated with traditional, legacy IT service management software. Designed with a metadata-driven approach, the Cherwell Service Management platform can easily be configured to meet process and integration requirements without writing or touching a single line of code. Furthermore, configurations will never break during version upgrades